@bankwithsmile Strange that Co-op bank runs on the same platform and server but there mobile and internet banking are not down. Part of Situation Publishing, Biting the hand that feeds IT © 1998–2020, Cloudflare fingers intertwined BGP and Flowspec SNAFUs, More than dozen services down, customers left unable to work, Ad giant added memory to servers, restarted, watched things get worse ... is on top of things again now. @bankwithsmile I think your customers deserve an explanation as to why this service is consistently down. @shootthepump @bankwithsmile I AM NOT LAUGHING. Registered in England and Wales No.990937. @chivey @Susieq7140 Find out more about how we use this in our Privacy Policy, available within the app.Staying safeTo protect our customers we use a range of security measures including the latest encryption technology. 70+ working days to investigate card fraud & still no response. Want to make a bank transfer but just get this error on the app. On your first visit to smile.amazon.com, you need to select a charitable organization to receive donations from eligible purchases before you begin shopping. says banking is unavailable. Your chat is not working neither is there a number that I can call. @bankwithsmile Your app is down again! In a data-driven world, success goes to those with the infrastructure to process data faster than the competition. @bankwithsmile Yes that was working, but not really the point. @bankwithsmile app not working, no-one available to answer my call and nearest branch miles away. var pymParent = new pym.Parent('which-signup', 'https://www.which.co.uk/static/tools/new-reviews/money-signup/money-signup-rhythmyx.html', {}); This week, customers have intermittently had issues logging into the app and online banking, as the site was slow to respond. @bankwithsmile is the app down to planned maintenance or has something gone wrong - again? - Dan, I see a lot of people have complained about the features on this app but it usually does everything I need it to (I can see my balance, check upcoming monthly payments, transfer between my current and savings account etc) so I’m usually quite happy with it.I just wish it was more reliable. Please advise what the issue is. Live Chat. Nothing works - I have an URGENT issue - what do I do? @bankwithsmile @ColorTesla I’m getting the same issue! I want to be able to pop on using my phone to check things, I don’t want to have to boot up my computer instead. @bankwithsmile can you assure me that this bank is safe. and are subject to status and our lending policy. Why are you thinking about straightening your teeth? @bankwithsmile Hi Smile, I've not been able to get into my app for 2 days, keeps asking me to check my Internet connection...which is fine and working for everything else? No customer service. Thanks @bankwithsmile for cancelling my overdraft with no warning, on a Friday. @bankwithsmile temporary down again what happening with the app ? @bankwithsmile app issues AGAIN this morning. #nosmile, @loopyfilms @bankwithsmile app not working ? 70+ working days to investigate card fraud & still no response. The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. @bankwithsmile unable to withdraw cash even though I have a positive balance. I've not been able to do any online banking now for a good three weeks! @bankwithsmile @CooperativeBank NOT dealing with Card Dispute Claims in a timely or effective manner. Need more info? @bankwithsmile Hi Chris, happy to do this but it’s a problem on several devices, both on WiFi and on 4G network and it multiple places in the UK. The only way I can get in touch with you about it is via twitter as Live Chat isn’t available. @bankwithsmile app not working again in iPad. @WhichUK @MoneySavingExp @BBCNews @TheFCA @bankofengland. Third-party providers cannot, under any circumstances, gain access @MrAndyHaynes Well played. Lines are open Mon-Fri 8am-6pm and weekends 9am-5pm. The Co-operative Bank digital services are not affected by this issue and continue to function as normal. @esiotrot54 The fact that you never actually communicate time frames as to when issues will be resolved also makes this worse. @bankwithsmile can you advise why your app constantly brings errors up on mother in laws account.