You can search our knowledge base articles, browse public discussions, or create a new discussion if you're having trouble. We're setting up your number.
For this, select the speaker you'll want to use with Whistle. In the Playback tab, select the speaker you'll want to use with Whistle. Make sure your account has been activated and you've given us five minutes to get your number ready on our systems. If you find that your router uses it, follow any instructions you find to turn it off. Security, Compliance, and Privacy.
search the net for your router brand and type and the phrase "SIP ALG". Windows allows you to set your microphone and speaker. You may have to enter your password one more time for security purposes, but you should be able to make calls. This helps prevent echo. In the Sound Recording drop-down, select the mic you'll use with Whistle. After that, select the Recording tab at the top of the Sound window. How to enable those ports varies widely from router to router, but a net search for your router's name and "ports" typically provides that information. If neither of these steps resolve your issue, please get in contact with us and we'll take a look. Thanks. This is nearly a sure sign that your wireless router is blocking traffic.
If you make these adjustments to your router and are still having issues, we suggest speaking with your internet provider. (Unfortunately, it requires Flash, so you won't be able to run it on your iDevices.) (We sent these packets via a protocol called SIP.) If you haven't, check your spam filter really quick. You can search our knowledge base articles, browse public discussions, or create a new discussion if you're having trouble. In the Sound window, select the Playback tab. We're really happy to have you with us. IMPORTANT NOTE: We highly suggest using a mic-enabled headset for both your speakers and mic with Whistle. You should have received an activation email. It's highly likely you will exp over 3G connections when driving or traveling long distances. They should be providing you with consistent ping times of less than 50 milliseconds and jitter of less than 3 milliseconds. Click the topic to see how to resolve the issue. In Control Panel, select Sound and Audio Devices. Whistle works by transforming your voice into milliseconds-long packets and sending them over wireless or cellular data networks. This works really well most of the time. If the issue definitely isn't with your internet provider, please get in contact with us and we'll take a look. Your Whistle subscription gives you unlimited access to on-demand veterinary help through chat, phone or email––right from the app. ALG stands for "application level gateway" and that router technology can interfere with our packets. In the Playback tab, select the speaker you'll want to use with Whistle. In Control Panel, select Hardware and Sound. However, these networks can be of varying quality. If you grade lower than a B, or grade higher than a B but are still having issues, or if your scores vary widely from test to test, it may be a router issue.
Even though you might have decent throughput or bandwidth on your wireless or cellular data network, that doesn't mean your Whistle calls will sound right.
We'll walk you through that process so it's not an obstacle for Whistle. In the Hardware and Sound window, under the Sound heading, click Manage audio devices. take a look at your router. If not, you'll need to correct that in Settings (iOS), Preferences (Mac) or Settings (Windows). After you've done that, right click on that speaker and select Set as Default Communication Device, In the Recording tab, select the microphone you'll want to use with Whistle. If you start a call while connected at one tower and then move out of range of that tower, your call quality will deteriorate and the call.