Request a service like a new streetlight, childcare information or replacement recycling bags or request your road is gritted or ploughed. Official information from NHS about Calderdale Royal Hospital including contact details, directions, opening hours and service/treatment details Establish if the request can wait until the worker is available or if emergency services are required. Post Only write to us if you can’t find what you want online. EDT workers will check the EDT team inbox E-mails at the start of their shift. If they have not heard from the duty worker within these timescales the Community Wardnes should contact the duty worker on the mobile phone in an attempt to confirm their safety. The EDT worker should ensure that all contacts/referrals are passed to MAST by 9am. The number 01422 392890 goes to a specific line, designated for… All EDT workers are experienced Specialist Practitioners / Approved Mental Health Practitioners (AMHPs) and will make all initial decisions of any follow up action required regarding any request for assistance. 07/09/2020 . The area shaded blue on the map represents the extent of Calderdale. Calderdale Council has reached the amazing milestone of distributing over two million pieces of personal protective equipment (PPE) to local social care provide 07/09/2020 As more children head back to school this week, we want to answer some of your frequently asked questions about their safe return. The contract is to provide a comprehensive Waste and Recycling Service within Calderdale. Advertisement. Section I: Contracting authority. The number 01422 392890 goes to a specific line, designated for Covid19 support, hoisted by Gateway to Care (G2C). For advice and assistance in relation to any council service such as Benefits, Council Tax, Waste & Recycling, Planning Enquiries, Housing and Licensing Enquiries. It clarifies the process for transferring information to and from the Emergency Duty Team and Children and Young People Services and explains the procedure for ensuring the safety of EDT workers on visits. In respect of Children and Young People Services, every call passed to the EDT worker and the actions taken will be recorded on the council’s electronic recording system (CASS) under a ‘Daily Records’ tab if the case is open. If the EDT worker has not received other calls from the Community Wardens, they should ring the Community Wardens every hour during the visit. When EDT has a more detailed involvement in a case, such as a Strategy Discussion / Meeting or Section 47 Enquiry, this should be recorded on the Strategy Discussion / Meeting Template and Section 47 Template on the council’s electronic information system (CASS). The Out of Hours Document must be completed by the relevant Social Worker and approved by Senior Manager within Children and Young People Services and / or Adults Services prior to being emailed to EDT. The degree of potential risk to the child / young person / adult / their family, the carer, or the community; Statutory duties and/or Directorate policy; Whether a response can wait until the next working day. Contact. If they are not able to assist you, you can speak to a Duty Planning Officer. Phone or email Telephone our Customer First Contact Centre to speak to our dedicated team of Customer Care Advisers. People without internet/ computer access CMBC posted a leaflet that showed a phone number to call, that has gone to ALL households in Calderdale. The EDT worker must ensure that EDT box is ticked on the Council’s Electronic System (CASS/CIS). The map pin represents … EDT will send an Email to the MAST / relevant worker / team that activity has occurred by EDT and follow up may be required. Information should be passed to EDT via generic email EDT@calderdale.gov.uk. In the event of multiple EDT involvement (e.g. Please note: Slots are for up to 15 minutes. A look at what the Council are doing to identify and support Calderdale's most vulnerable people during the Coronavirus outbreak. Contact telephone number; Child/young person's or adult’s details and address; Brief outline of request for assistance; and; Establish if the request can wait until the worker is available or if emergency services are required. As more children head back to school this week, we want to answer some of your frequently asked questions about their safe return. If the situation is likely to take 3 to 4 hours to resolve and the Community Wardens have informed the worker that there are other calls waiting the EDT worker should ring the callers to make a preliminary assessment of the need for action.
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Waste and Recycling Services Contract for Calderdale Council. The free alternative or geographic telephone number to call Calderdale Council (linked to the premium rate phone number 08452458000) is included on your calls if you ring from an inclusive landline call package and … Map of the Calderdale Area. If a young person is in police cells, the Youth Offending Team should be emailed by 9 am. Calderdale Metropolitan Borough Council Waste Recycling Performance. Services. I.1) Name, addresses and contact point(s) The Borough Council of Calderdale … Directive 2004/18/EC.