I called another GameStop and asked the same question and they responded politely that I was able to and did so. Only the latest review will count in the company's TrustScore. I paid about $320 with $5.99 shipping. The online store is a bad joke. All of a sudden boom oops screen..... and again oops screen and again and again.. at this point i knew it was to late.. Its a bummer.. I've waited in their virtual lines 4 times for each wave and each system sometimes for more than 3 hours and when it finally goes through the site will not let me preorder the systems. It is not possible to reach customer service via phone.
What clowns. An order I placed was awaiting pickup for over a week, called customer service and they knew nothing, now I'm still waiting for the refund. Then they say it was only available while supplies lasted! If Im blocked I want a full refund of my current membership. Now we are... At the end of April my fiance ordered an xbox blast from the past pack with a protection plan as a birthday/graduation present for my sister. Pre order issues so months ago I put my name on a list although I've inquired many times in the last 6 months about the PS5 I never received a call at all . Review #2190264 is a subjective opinion of poster.
What??!! You will be automatically registered on our site. I have been blocked by Cloudflare from using GameStop.com. The price level of this organization is high according to consumer reviews. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. A while back I pre-ordered the SNES mini, and Nintendo switch, placed a hold on my card and come release day had to call where my order was.. "oh, there was an inventory mistake, well release the hold on your credit card" and I won't be surprised if this happens with PS5. Call #2) This time, I spoke to a different woman who gladly accepted my creditcard info, and assured me that there was no problem. Hi , I would like to report the GameStop that is located on the corner of Torrance Blvd and Hawthorne Blvd , California , I placed my name on the preorder list for the PS5 along with my phone number and the store did not even contact me that preorders were being handed out , I believe that this practice takes for granted the customers trust in telling them to put their name on the list , if they had already had the preorders ready , why didn't they distribute it to the existing PS5 preorder list . I finally broke down and bought the game from wal mart because I was tired of waiting. So then I had to wait hours for GameStop to call me back just to tell me its QuadPays fault. Rights Reserved, You Are About to Contact PissedConsumer.com. © 2004-2020 ComplaintsBoard.com. her name is ravenangel of the flatbush ave gamestop store. Get links to our help center, FAQ, or live chat with a member of our support team! I bought a playstation 3 in october 2012 as a christmas present. YESS!!! I ordered the Nintendo Switch Lite Animal Crossing bundle from gamestop's website. (If you have Amazon Prime you get 20% off of new and pre-ordered games plus free 2 day shipping)
That’s a failing on YOUR PART and you should be ashamed of yourself for immediately jumping to that conclusion. Yes a preorder is still processing so what does that have to do with codes?
I have read and agree to the Pissed Consumer. so i got my money back, paid for my batman and left the store. which means it is your error not gamestop. Instead they just shipped the PC game. Over the years GameStop has proven inadequate and rude staff, forced over priced packages and bad online commerce. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. I could have gotten free shipping but I wanted it as soon as possible. If I can’t get unblocked there is no point in continuing to give you business.
They charged me for everything but the original preauthorized amount is still pending so my money is tied up for over a month. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! You will not receive help.
No response to email, Long wait time on phone, Cannot connect to anyone on phone. I'm on site in less then 3 seconds as I'm alkready on my computer. I bought two games for a total of 69.80CHF.
Even in the face of pure economic logic. I emailed them several times with no response and although I could call, I don't know that I want to wait an hour, maybe the wait will be longer after the weekend. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I had this same experience. What happened?