CMMI for Services Quick Reference From CMMI-SVC v1.3, 20100907 5 ORGANIZATIONAL PROCESS FOCUS PROCESS MANAGEMENT (ML3) The purpose of Organizational Process Focus (OPF) is to plan, implement, and deploy organizational process improvements based on a thorough understanding of current strengths �Im�ţ�H��
} Forrester’s current research area is in process-oriented approaches to service delivery, technology change, and emergent system types. js = d.createElement( s ); For all constellations — the CMMI constellations give a common approach to implement many Project Management, Organisational Process Management and Supporting areas of work in an organisation. }); For all constellations — the. CMMI-SVC is focused on the delivery of Services. It is a framework to guide organisations in improving their IT service delivery processes and to characterize the maturity of their IT operations. She has 30 years of experience in technology transition, strategic planning, process improvement, For privacy reasons Flickr needs your permission to be loaded. �D�9T��|z[�f��Oh�%dK�af��PR����u2W��3+ªy�vO'�s� _Cv�:c��̢V�Є7؆���i���aL݁�+�)�QdYV0/������@w�=�����opab�����!ښY��\�H�-s�1�.�u]n��8)�zo#r��j�0׳'��9��IUn��X�V�@{�b3@َ���pFX;fnMqiCX��Fl�⽍�%�Qjgh�ze�%2lWe�?oO�,�A-�q�E�D�Q��fWQ�vB��Ќ農�W��u�x;�M�6c!�)�k,�I��#� v��F���M��W0*�I$�3+/���=����Z��u)�h�=�vwI2�b 2��0���6�4ao*��{!~E�� 4���>Ѓ7�������%q CMMI contains 22 process areas, and each process area has a different, useful motive for CMMI. if ( d.getElementById( id ) ) {
h�bbd```b``��5 �i-�d� The first step in service continuity planning is to identify and prioritize essential services so that a plan can be created that enables these services to be provided during an emergency. }Ƭ�=����Ȏy3�|���a/jF���x�V�Mc�.�I#��j4b^hL�K��$�`/@c�351DӬ7��������#�_83S̋����6��Cl���W ? Depending on the areas of interest (acquisition, services, development) used, the process areas it contains will vary. %%EOF availableSpace = maxWidth; }; h�b```�b>U!��1����� r6��& ���:�1��000�eຐ�s�δ�L�R�h�g?yݸ�8��63>��*�gI�|-ͱ�x2PL� ����榩�q��aT̖�u�X/P;{G1�Ttt4� FAKP��L� � )����ҁ2�� CMMI-SVC is an industry neutral model that can apply to any service industry. Additional Information and Reader Feedback, Process Areas that Support Generic Practices, Appendix C: CMMI Version 1.3 Project Participants, SP 1.1 Identify and Prioritize Essential Functions, SP 1.2 Identify and Prioritize Essential Resources. fusion_resize_page_widget(); } It is a compendium of proven practices which enables service-focused organisations to effectively, Going by the CMMI model definition: "Services are useful intangible and non-storable results delivered through a service system.". These approaches include GAIT, CMMI for Services, and multi-model improvement approaches such as Prime. fjs.parentNode.insertBefore( js, fjs ); }( document, 'script', 'facebook-jssdk' ) ); This website uses cookies and third party services. p8���g���&U��S��n��0�yn=�'�{�kM�1�u$��$��"�_�?�WyF�f I�1�)G_���Y�$���Nz�+;cl��s�1*5�Tl�q�1�bQّ����-�G��n�W�A�&���g�Y�x��,�L�b#=�4��h�Q���"U>ukcZ��L6���8u8�8��©�q8�Al�:��ׄ�� M����/�5�,�H�{$�@�����!���iO�L��74Q�}��8����r�R���T��` ��+� } %PDF-1.5 %���� if ( 'undefined' !== typeof FB ) { For privacy reasons Facebook needs your permission to be loaded. CMMI-SVC sets up proven practices into a structure that helps an organisation to assess its organisational maturity and process area capability, establish priorities for improvement, and guide the process improvement initiative. work products.
[ Placeholder content for popup link ] Process areas are the areas that will be covered by the organization's processes. endstream endobj 384 0 obj <>stream var availableSpace = jQuery( '.facebook-like-widget-4' ).width(),